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AI automation, explained.

What the tools actually do, where each one stops, and how to work out which jobs in your agency are worth handing over.

Topics

Productivity

Why automations break, and the ones nobody notices

The automation that fails loudly is the safe one. The expensive break keeps running, keeps reporting success, and quietly does the wrong thing.

· Harrison Smith · 11 minute read

Productivity

Is it safe to give AI access to your CRM?

The risk everybody asks about is data leaking. The risk that costs you is write access quietly doing the wrong thing. Ten questions to ask any vendor.

· Harrison Smith · 12 minute read

Productivity

AI agents vs AI automation: what's the difference?

An agent is something you hand a task to and watch. An automation you set up once and leave running. The real difference is whether anybody reads the output.

· Harrison Smith · 11 minute read

Productivity

How to work out what to automate in your business

A method you can run yourself with a spreadsheet and a fortnight: how to find where the hours actually go, and which jobs are worth handing over.

· Harrison Smith · 12 minute read

Productivity

What is AI automation? A plain-English guide

Software that does a repeating job for you and makes the judgement calls it needs. What it is, what goes wrong, and how to tell if a job is worth automating.

· Harrison Smith · 10 minute read

Company

What is Nrth Star? AI automation for agencies, explained

Nrth Star audits your agency, writes each automation as a plan you approve, then proves it against your last 30 days before anything runs at all.

· Harrison Smith · 11 minute read

Insights

Lovable vs Nrth Star: what each one actually builds

Lovable builds web apps you describe in a chat. Nrth Star builds automations that run in the background of an agency. The difference decides which you need.

· Harrison Smith · 9 minute read

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